Frequently asked questions

Find answers to the most common questions about our asset recovery services and process.

FAQ

Common questions

What types of assets can VirelixaGlobal help recover?
We specialize in recovering a wide range of assets including lost or stolen funds, cryptocurrency, unclaimed bank accounts, real estate, insurance payouts, and various investment instruments. Our expertise spans both digital and traditional asset classes, and we have particular proficiency in cryptocurrency tracing using blockchain forensics.
How long does the recovery process typically take?
Recovery timelines vary depending on the complexity of each case. Simple domestic cases may be resolved within 2-4 weeks, while more complex international cases involving cryptocurrency or cross-border transactions can take 3-6 months. We provide a detailed timeline assessment during your initial consultation.
What are your fees for recovery services?
We operate on a contingency basis — meaning you only pay when we successfully recover your assets. Our fee structure is transparent and agreed upon before any work begins. There are no hidden charges, no upfront fees, and no ongoing costs. If we don't recover, you don't pay.
Is my information kept confidential?
Absolutely. We employ bank-grade encryption and strict confidentiality protocols throughout the recovery process. Your personal and financial information is protected under non-disclosure agreements and industry-leading security measures. We are fully compliant with international data protection regulations.
Can you recover assets from international jurisdictions?
Yes. With our global network of legal partners and recovery specialists spanning 45+ countries, we have the capability to trace and recover assets across international borders and complex jurisdictional boundaries. Our multilingual team ensures seamless communication across all jurisdictions.
What makes VirelixaGlobal different from other recovery firms?
Our combination of legal expertise, cutting-edge forensic technology, global network, and contingency-based fee structure sets us apart. We maintain a 98.7% client satisfaction rate and have recovered over $2.4 billion for our clients worldwide. Unlike many firms, we never charge upfront fees and only succeed when you do.
How do I get started with the recovery process?
Getting started is simple. File a claim through our website or contact us directly via phone or email. Our team will conduct a free initial evaluation of your case, provide a detailed assessment of recovery potential, and guide you through every step of the process with no obligation.
What happens after my assets are recovered?
Upon successful recovery, your assets are transferred securely to your designated account through verified channels. We also provide comprehensive post-recovery support including fraud prevention guidance, security recommendations, and ongoing monitoring to protect against future losses.
Do you handle cryptocurrency recovery?
Yes, cryptocurrency recovery is one of our core specializations. Our blockchain forensic experts utilize advanced tracing tools and techniques to track stolen or lost digital assets across multiple blockchains and exchanges. We have successfully recovered Bitcoin, Ethereum, and various other cryptocurrencies for our clients.
What information do I need to provide to start a case?
To begin, we need basic information about your situation including the type of asset lost, approximate amount, how the loss occurred, and any documentation you have (transaction records, communications, agreements). The more information you can provide, the more effectively we can evaluate and pursue your case.
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